Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us!

Our air fresheners last between 7-14 days. The intensity of the smell will depend on where the air freshener is placed, the cleanliness of your car, and the exposure it receives to air.

Hang it up on the rear vision mirror of your car for the freshest look! If this isn't possible, then place your Fresh'r in any safe visible place.

All orders are processed within 2 business days, and are sent directly from our warehouse in Melbourne via Australia Post. Once your order is dispatched, delivery can take up to 10 business days (slightly longer than normal due to the impacts of COVID-19). 

If you select the shipping with tracking or express shipping option at checkout, you will receive tracking for your order. If you do not select an option with tracking, you will not receive any tracking.